Frequently Asked Questions

Everything you need to know about shopping with Teton Gear.

What is the standard shipping time for orders?

We typically process orders within 1-2 business days. Domestic shipping usually takes 3-5 business days via standard carriers, while international shipping can take up to 14 business days.

How do I return or exchange an item?

We offer a 30-day return policy on all unworn items with original tags. To start a return or exchange, visit our online portal and enter your order number and zip code.

Are your materials sustainably sourced?

Yes, Teton Gear is committed to ethical fashion. We prioritize organic cotton, recycled polyesters, and work exclusively with Fair Trade Certified factories.

How can I find the right size for me?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), as well as digital wallets like Apple Pay, Google Pay, and interest-free installments through Klarna.

Can I track my order once it has shipped?

Absolutely. Once your order leaves our warehouse, you will receive an email confirmation containing a tracking number and a link to monitor your delivery progress.